Product liability is a key type of risk many types of businesses face. And, as a result, all business owners need to take steps to minimize and control this risk. Errors & Omissions insurance is one of the tools available to business owners to defer some risk associated with products.
However, even with the right insurance, there is still the risk that something could go wrong. There are several steps businesses can take to minimize these risks.
Know the Risks
If your business manufactures or sells a product or service, increase the amount of business insurance you have. Then, look for ways to reduce the likelihood that a product liability claim will happen. Expect that a concern will occur. Then, create steps you can take to minimize that risk.
There are a few ways to do that. For example, businesses need to take safety seriously. Be sure employees follow procedures to ensure that products meet specific standards. Be sure employees follow all recommendations when following standards.
But, even in this situation, there is still a risk. There is still a concern that a product will fail. An individual may suffer an injury. A structure may fall. The risks are numerous. What can a business do, then, to communicate this risk?
Specify the Risk to the Consumer
A good place to start is with communication. Be sure that your customers know that there are some levels of risks involved. Even though your business is taking steps to reduce that risk, something still may occur. You can minimize these risks with warnings.
Warn about unsafe conditions. Warn about product features that can be concerning to some buyers. Communicate all information about the risks of any product or service you offer.
Why does this matter to your business? E&O insurance may become a need in situations where there is a risk that an error can occur or a hazard causes a loss for another person. This can lead to costly lawsuits. With proper warnings and labeling, it is possible to defer some of that liability. Now the customer knows the risk exists and accepts it.
Work with your business insurance agent to communicate this information. Be sure your agent recognizes risks associated with your business products and services. This is the best way to ensure your company remains safe.
Call Sweet and Baker Insurance Brokers, Inc. at (415) 512-2100 today. We can help you get a San Francisco product liability policy that meets your needs.